Hybrid Retail Journeys and the Platform Dealership
Customers want the convenience of digital combined with the confidence of in person touchpoints. Trust, without the hassle of legacy processes. That is the bet Ford Motor Company is making with their move to make Certified preowned Ford vehicles available through Amazon. The partnership is starting in Los Angeles, Seattle, and Dallas with around 20 […]
Provisioned Agents: The Next Generation of Digital Workers
The idea that AI simply “assists” or “augments” us is already feeling outdated. We are moving into a world of provisioned agents: digital workers that have identity, security, compute, and storage, and are deeply embedded in our workflows. These agents are not side tools. They operate within the same systems, use the same data, and […]
Retail Innovation Through AI: Warby Parker’s “Third Act” Transformation
Retail innovation through AI is now the driving engine for Warby Parker’s future. In its recent “Third Act,” the company outlined major shifts: intelligent eyewear in partnership with Google and Samsung, virtual try-on tools replacing home programs, and daily AI tools embedded across its organization. This isn’t simply about new products. It’s about transforming the […]
AI in Dating Apps: Tinder’s “Chemistry” Experiment and the Future of Personalized Matchmaking
AI is transforming how people connect, not just how they work or shop. Tinder’s latest pilot feature, Chemistry, is a bold step into what could be the most personal frontier yet for AI in dating apps. Currently being tested in New Zealand and Australia, Chemistry aims to “get to know” users by asking personality-driven questions […]
AI in Airports: How Zayed International Is Redefining the Future of Travel
We often think of airports as places: massive hubs of terminals, gates, and runways. But increasingly, they’re becoming platforms powered by data and automation. The future of airports isn’t about more buildings; it’s about more intelligence. Abu Dhabi Airports recently announced plans to expand Zayed International Airport, growing capacity from 45 million to 65 million […]
AI in Retail: How Amazon’s Vision Signals the Next Era of Shopping
Amazon’s latest earnings call revealed a clear message: AI in retail is no longer an experiment. It’s becoming the operating system of global commerce. CEO Andy Jassy outlined a future in which the remaining 80 – 85% of retail sales that still happen in physical stores will steadily move online, driven by intelligent, agentic shopping […]
AI and Organizational Agility: What Amazon’s 14,000 Job Cuts Really Mean
Amazon announced it will reduce about 14,000 corporate roles as part of a broader restructuring designed to “reduce layers, increase ownership, and move faster.” The decision reflects more than just cost management, it’s a signal that AI and organizational agility are becoming inseparable in modern corporate strategy. Amazon’s leadership framed the move as a structural […]
AI in Finance: How Project Mercury Is Redefining Entry-Level Work
A quiet revolution is happening inside the world’s financial institutions. OpenAI’s Project Mercury is bringing together more than 100 former Wall Street bankers to train large language models capable of building financial models on their own. This isn’t about replacing bankers overnight. It’s about redefining what entry-level work means for AI in finance and what […]
Supply Chain Agility: How Mattel’s Q3 Reveals the New Rules of Global Trade
Mattel’s Q3 earnings call this week did more than share financials: it revealed how supply chain agility is becoming one of the most decisive factors in global retail. With tariffs shifting, order windows tightening, and consumer behavior evolving faster than production cycles, agility isn’t just an advantage. It’s the foundation for survival in a volatile […]
Synthetic Media Regulation: Why Pausing MLK Jr. Depictions Made Sense
Synthetic media regulation is emerging as a key frontier in the age of AI. When Sora 2, the video-generation model from OpenAI, came under fire for unauthorized depictions of celebrities and historical figures, including Martin Luther King Jr., the industry paused and asked how we rebuild rules. Pausing MLK Jr. content was a strong initial signal: […]