Last week took me to Nashville, though sadly not for Taylor Swift. Instead, I was privileged to join the Unleash HR Summit. I have been fortunate to cross paths with Dirk Beveridge over the years and witness his remarkable efforts in transforming legacy distributors into dynamic and innovative market leaders. It’s great to see him […]
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This week, I took the stage in Neenah, Wisconsin, joining nearly 200 leaders of SECURA Insurance. In my keynote, I discussed the ongoing shift from digitization to ‘data’fication, what that means for the future of the insurance industry, and how this shift is creating new opportunities for insurers to better serve their customers. In addition […]
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Trust is the lifeblood of well-functioning teams, but a lack of trust might be inhibiting teams from truly excelling within hybrid work environments. Additional layoffs at Facebook parent Meta recently filled the headlines, but in the memo to employees, Mark Zuckerberg revealed new insights on the future of work, the importance of relationships, and how […]
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Earlier this week I joined US Bank’s Elavon for their latest masterclass. I discussed the disruptive trends impacting businesses and what it means for the future of payments and finance. These are some of the trends we explored: #1 shift from digitization to ‘data’fication #2 new faces of commerce that are emerging #3 new paths […]
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Axios CEO Jim VandeHei writes about the conflict brewing between management and workers over the future of work-from-anywhere policies. VandeHei notes he is worried about two big risks: “younger workers benefit more than they realize from being in the trenches, in person, grappling with tough, teaching moments. There is a magic in human interaction [and] it […]
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We have more data on the impact the pandemic has had on our kids and their education and the results are disheartening. The National Center for Education Statistics (NCES) ran a special administration of the National Assessment of Educational Progress (NAEP) long-term trend (LTT) reading and mathematics assessments for students who are 9 years old. […]
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Last week I took the stage at Global Business Travel Association (GBTA) Convention 2022 to highlight the results of CWT and GBTA’s 8th annual global business travel forecast. I worked with GBTA and CWT to craft forecasts for average room rates, airfares and car rental hires for each of the major regions of the world. […]
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Last week I joined the Massachusetts Bankers Association to discuss the future of community banking and the future of finance. Some of the oldest institutions in the United States today are members of this storied association. Eastern Bank was established in 1818 as Salem Savings Bank, Dedham Institution for Savings was started in 1831, and […]
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By now you are probably familiar with non-fungible tokens (NFTs) and the many ways in which creators are using them to generate value. While NFTs are being increasingly used by artists and musicians, they can also be used strategically by offline businesses. Here are three ways NFTs could augment your customer engagement strategies. 1. […]
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Man U recently announced it is partnering with Sony to build the first professional football stadium in the metaverse. The Atlanta Braves became the first MLB team to announce it was also joining the metaverse. A plethora of interesting consumer-facing opportunities including ultimately bypassing traditional media distribution networks to deliver live matches, game highlights, and […]
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