Influencers Are Quietly Taking Over Retail Circulars

It all started innocently enough, with seemingly normal individuals blogging about the less glamorous parts of their daily lives. In those early days we were attracted to the rawness and honesty of their writing. We laughed at their stories and looked in on their personal mishaps and adventures throughout the week. Strongly curated content began […]

Amazon’s Football Experiment is about Data

Amazon’s foray into streaming live sporting events is about digital data. It was never about audience size, new activations, or subscriber retention. Last night Amazon streamed their second NFL Thursday Night Football game. Bloomberg reported Amazon’s first NFL live streaming event last week attracted 372,000 viewers who watched the game an average of 55 minutes […]

Cyber Risk and Changing Corporate Structure

With a growing list of CEOs losing their jobs because of cyber attacks and data breaches, it’s time for corporations to change how they operate. Escalating cyber risks necessitate two core corporate structural changes. First, the role of the CIO should be elevated, reporting directly into the CEO and gaining corporate board visibility. Secondly, corporate […]

Trendcasting Artificial Intelligence

To truly understand Artificial Intelligence, we have to understand where we are assigning it too much potential and where we aren’t giving it enough credit. Artificial intelligence or AI for short, began as a field of study in the 1950s, not long after the introduction of the first digital computer in 1942. In these early […]

What Apple Really Accomplished with the iPhone

Last week was the iPhone’s 10th anniversary and there were dozens, maybe hundreds, of articles written articulating how the iPhone changed everything. Most narratives build off the now famous line in Steve Job’s iPhone keynote: …today, we’re introducing three revolutionary products of this class. The first one is a widescreen iPod with touch controls. The second […]

I Hope You Will Be Treated Unfairly…

Last month Chief Justice gave the commencement speech at Cardigan Mountain School, an independent junior boarding school in New Hampshire for boys in grades 6th through 9th. The entire 12 minute speech was posted to YouTube and I’ve included the video below. The entire talk is worth a quick listen. As someone who writes physical letters each […]

A Purposeful Life in a Land of Robots

Bill Gates writes on Yuval Noah Hattari’s most recent book Homo Deus: I am more interested in what you might call the purpose problem. Assume we maintain control [of robots and artificial intelligence]. What if we solved big problems like hunger and disease, and the world kept getting more peaceful: What purpose would humans have […]

Voice-first Commerce

The idea of voice-first commerce is nothing new but it’s about to evolve in meaningful ways.  We’ve long engaged in voice-first commercial transactions. Drive-through restaurants were build around voice-first  commerce. While there is some debate on who was first, In-N-Out Burger’s first restaurant, which opened in Baldwin Park, California in 1948, helped define the modern drive-through […]