Agentic AI: Unlocking the Next Chapter of Organizational Transformation
Agentic AI is emerging as one of the most transformative ideas in technology today. Unlike earlier applications of artificial intelligence, which focused on incremental efficiencies, it creates entirely new ways of working. It doesn’t just make processes faster, it rewires organizations and unlocks new economic models. On the other hand, for leaders, this is not […]
AI and Human Intelligence: Redefining the Boundaries
Why the Distinction Matters For decades, language was seen as the hallmark of intelligence. If something could speak like a human, it was assumed to think like one. That separation between AI and human intelligence no longer holds. AI systems like ChatGPT now generate casually imperfect, contextual language that convinces people they are talking to […]
Supply Chain Innovation: Lessons from FedEx’s Latest Earnings Call
TL;DR The latest FedEx earnings call highlights a shift in global logistics for supply chain innovation: Supply Chain Innovation and Tariff Impacts The first theme from the FedEx call is clear: supply chain innovation must now grapple with shifting trade dynamics. This shows that logistics isn’t static. When tariffs move, volumes shift, and companies like […]
AI Adoption Trends: Insights from the Anthropic Economic Index
TL;DR The Anthropic Economic Index shows that AI adoption trends are fast but uneven. Usage concentrates in high-income regions and coding tasks, while enterprise adoption leans heavily on APIs for automation. Washington DC, not Silicon Valley, leads US per-capita Claude.ai use, showing AI thrives where document-heavy work dominates. Globally, low-adoption economies focus on automation while […]
Retail Innovation in Breakfast: How Convenience Stores Are Disrupting QSRs
Retail innovation in breakfast is rewriting the rules of the morning meal. Convenience stores, long considered fuel stops with basic food options, are now beating quick-service restaurants (QSRs) at their own game. They’re leveraging loyalty ecosystems, operational efficiency, and consumer-driven flexibility to redefine how Americans start their day. The lesson for retailers and QSR leaders […]
AI in Government: Albania’s Bold Experiment with Diella
AI in government has typically meant chatbots, digital assistants, or analytics tools. But Albania just went further. It has “appointed” Diella, an AI system, as Minister for Public Procurement, making it a cabinet-level entity. While humans will remain in the loop, the move signals that governments are beginning to experiment with AI not just as […]
Membership Models in Retail: Chewy+ Case Study
Membership models in retail are no longer experiments. They’re shaping the economics of how brands grow, retain, and profit from their customers. The latest proof point comes from Chewy+, the pet retailer’s membership program, which is already influencing how customers shop, spend, and stick with the brand. In this article, we’ll break down the highlights […]
Companion Robots in Healthcare: Redefining Senior Care Models
The future of senior care is no longer limited to episodic doctor visits or occasional phone check-ins. Companion robots in healthcare are introducing a new model, where monitoring and engagement become constant, seamless, and far less dependent on human availability. One striking example comes from Seoul’s municipal program Hyodol, a plush robot companion designed to […]
America’s Sex Recession: The Hidden Crisis of Connection
Most Americans think of a recession in terms of GDP, jobs, and markets. But a different kind of downturn is underway. One that reshapes daily life more than Wall Street. Sociologists are calling it America’s “sex recession.” The sex recession isn’t about a sudden collapse in desire. Instead, it reflects a long-term shift in how […]
Tariff Resilience Strategies: Lessons from TJX’s Agile Playbook
When tariffs disrupt global trade, retailers face a critical test: protect margins or protect customers? Many default to blunt price hikes, but this often erodes loyalty. The better path is to embrace tariff resilience strategies that balance profitability with value perception. One company has mastered this balancing act: TJX, the parent of T.J. Maxx, Marshalls, […]