book shawn

The Wisdom of the Crowds Takes on Corporate Strategy

A look at how some companies are leveraging crowdsourcing for strategic input.

Something Henry Ford and Steve Jobs would have strongly opposed.

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A graphic illustrating the three pillars of McDonald's digital transformation strategy customer journey, infrastructure, and back-office unification.

3 Key Lessons from McDonald’s Digital Transformation Strategy

McDonald’s Q2 2025 earnings call wasn’t just about burgers and

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The Future of Postal Service 2020

Last week I had an extended conversation on the future

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The Future of Healthcare: Embracing the Shift from Digitization to ‘Data’fication

This week, I had the privilege of speaking at the

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