The Human Side of Tech: How HR Leaders Can Drive Innovation and Disrupt Tradition
Last week, I found myself in Nashville. Sadly, it wasn’t to see Taylor Swift live, but for something equally inspiring: the Unleash HR Summit, a hub for HR innovation. At the event, I reconnected with Dirk Beveridge, whose work transforming legacy distributors into agile, innovative leaders has been nothing short of remarkable. Seeing him bring […]
Lessons in Leadership for the Insurance Industry
This week, I took the stage in Neenah, Wisconsin, joining nearly 200 leaders of SECURA Insurance. In my keynote, I discussed the ongoing shift from digitization to ‘data’fication, what that means for the future of the insurance industry, and how this shift is creating new opportunities for insurers to better serve their customers. In addition […]
The Lifeblood of Well-Functioning Teams: Why Team Trust is Everything
Team trust is the lifeblood of any well-functioning team, but a lack of it may be holding back organizations in today’s hybrid work environments. Building it is now more critical than ever for leaders and managers who want to see their teams thrive, no matter where they are located. Recent headlines have been filled with news […]
Trends Impacting the Future of Payments and Finance
Earlier this week I joined US Bank’s Elavon for their latest masterclass. I discussed the disruptive trends impacting businesses and what it means for the future of payments and finance. These are some of the trends we explored: #1 shift from digitization to ‘data’fication #2 new faces of commerce that are emerging #3 new paths […]
Three Mindsets to Help Leaders Build Corporate Culture in a Work-from-Anywhere World
Axios CEO Jim VandeHei writes about the conflict brewing between management and workers over the future of work-from-anywhere policies. VandeHei notes he is worried about two big risks: “younger workers benefit more than they realize from being in the trenches, in person, grappling with tough, teaching moments. There is a magic in human interaction [and] it […]
National math and reading scores declined sharply during the pandemic
We have more data on the impact the pandemic has had on our kids and their education and the results are disheartening. The National Center for Education Statistics (NCES) ran a special administration of the National Assessment of Educational Progress (NAEP) long-term trend (LTT) reading and mathematics assessments for students who are 9 years old. […]
Travel Costs are Rising for Business Travelers
Last week I took the stage at Global Business Travel Association (GBTA) Convention 2022 to highlight the results of CWT and GBTA’s 8th annual global business travel forecast. I worked with GBTA and CWT to craft forecasts for average room rates, airfares and car rental hires for each of the major regions of the world. […]
The Future of Community Banking
Last week I joined the Massachusetts Bankers Association to discuss the future of community banking and the future of finance. Some of the oldest institutions in the United States today are members of this storied association. Eastern Bank was established in 1818 as Salem Savings Bank, Dedham Institution for Savings was started in 1831, and […]
3 Ways NFTs Can Produce Offline Engagement (for Skeptical Executives Who Operate Physical Businesses)
By now you are probably familiar with non-fungible tokens (NFTs) and the many ways in which creators are using them to generate value. While NFTs are being increasingly used by artists and musicians, they can also be used strategically by offline businesses. Here are three ways NFTs could augment your customer engagement strategies. 1. […]
Professional Sports Teams are entering the Metaverse
Man U recently announced it is partnering with Sony to build the first professional football stadium in the metaverse. The Atlanta Braves became the first MLB team to announce it was also joining the metaverse. A plethora of interesting consumer-facing opportunities including ultimately bypassing traditional media distribution networks to deliver live matches, game highlights, and […]